Terms & Conditions

Effective Date

Effective Date: May 26, 2025

1. Introduction

Welcome to Gary Hines Consulting LLC (“Company”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your use of our website located at www.garyhinesconsulting.com and any services, content, or resources we provide (collectively, the “Site”).

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

2. Consulting Services

Our Site may describe professional consulting services, which are provided according to agreed-upon scopes, timelines, and fees outlined in individual service agreements or proposals.

We reserve the right to decline or discontinue services at our discretion, particularly if terms of engagement are violated or payment is not received.

3. Client Responsibilities

You agree to provide accurate and complete information as required for any services. You are responsible for maintaining the confidentiality of any access credentials or client portal logins we provide.

You may not use our Site or services for any unlawful, unethical, or unauthorized purposes.

4. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of, restrict, or inhibit anyone else’s use of the Site. You must not engage in any activity that may:
– Interfere with the proper functioning of the Site
– Compromise the security of our systems
– Attempt to access data or areas you are not authorized to access

We reserve the right to suspend or terminate your access if we believe you are misusing the Site or violating these Terms.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, images, logos, videos, audio files, downloadable materials, and design elements, is the exclusive property of Gary Hines Consulting LLC or its licensors, and is protected by U.S. and international copyright, trademark, and intellectual property laws.

You may view, download, and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content without our prior written consent.

6. User Submissions

If you submit or upload any content to this Site, including contact form responses, testimonials, or comments (“User Submissions”), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute such content in connection with our business and marketing, unless otherwise stated in writing.

You represent and warrant that your User Submissions do not infringe on the intellectual property or rights of any third party. We reserve the right to remove or refuse any submissions at our discretion.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Gary Hines Consulting LLC. We provide these links for your convenience, but we do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites.

You acknowledge and agree that we are not liable for any damages or losses related to your use of third-party sites or services.

8. Payment Terms

Payment terms will be outlined in service agreements or invoices. Unless otherwise stated:
– All payments are due in full before work begins
– Late payments may result in service suspension or termination
– We reserve the right to charge late fees on overdue invoices

9. Cancellations and Refunds

You may cancel services with written notice before work has begun. Refunds for prepaid services may be available on a pro-rated basis, at our discretion. No refunds will be issued for completed consulting work.

Digital products or downloadable materials are non-refundable once delivered.

10. Confidentiality

We value confidentiality and will not disclose your personal or business information to third parties, except as required by law or agreed upon in writing.

Both parties agree to maintain the confidentiality of sensitive or proprietary information disclosed during the course of a consulting relationship.

11. Disclaimer of Warranties

The Site and all services are provided “as is” and “as available.” We make no guarantees or warranties regarding results, accuracy, or suitability for a particular purpose. Your use of the Site and services is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Gary Hines Consulting LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or services.

Our total liability is limited to the amount paid by you for the services rendered.

13. Disruption of Services

We strive to ensure that our website and consulting services are available and operating smoothly at all times. However, we cannot guarantee uninterrupted access to the Site or services and are not liable for any delays, disruptions, or failures caused by:
– Technical issues, including internet outages, server downtime, or software bugs
– Maintenance, updates, or improvements to the Site or systems
– External circumstances beyond our control, including natural disasters, cyber attacks, labor strikes, or failure of third-party providers

In such cases, we will make reasonable efforts to resume normal operations as quickly as possible. You agree that we are not liable for any loss, damage, or inconvenience caused by such interruptions, and that no refunds or credits will be issued unless explicitly stated otherwise in a service agreement.

14. Indemnification

You agree to indemnify, defend, and hold harmless Gary Hines Consulting LLC, its officers, directors, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with:
– Your use of the Site or our services
– Your breach of these Terms
– Your violation of any law or the rights of a third party
– Any content or materials you provide to us or publish via our services

This obligation will survive the termination or expiration of these Terms and your use of the Site or services.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law principles.